Warranty Guidelines & Service Policies
Every product sold at Jijau Computers is backed by official manufacturer brand warranty. Here is everything you need to know about warranty coverage and hassle-free claims.
100% Genuine Tax Invoice
Every item comes with an official GST Tax Bill containing exact serial numbers, recognized at all authorized brand service centers across India.
Doorstep / Branch Help
Facing issues? Walk into any of our 3+ branch locations or connect on WhatsApp. Our technicians will test the hardware and facilitate direct brand RMA replacement for you.
48-Hour DOA Replacement
If an item is found defective on unboxing within 48 hours of purchase, we initiate an immediate direct counter replacement (subject to brand verification).
1. Standard Manufacturer Warranty Periods
| Category | Typical Brand Warranty | Major Brands Covered |
|---|---|---|
| Processors (CPUs) | 3 Years Brand Warranty | Intel, AMD |
| Motherboards | 3 Years Brand Warranty | Asus, MSI, Gigabyte, ASRock |
| Graphics Cards (GPUs) | 3 to 5 Years Warranty | Asus, Gigabyte, MSI, Zotac, Inno3D, Sapphire |
| RAM / Memory | 3 to 10 Years / Limited Lifetime | Corsair, G.Skill, Kingston, Adata, XPG |
| SSDs & Hard Drives | 3 to 5 Years Warranty | Samsung, Western Digital, Crucial, Seagate, Kingston |
| Power Supplies (PSUs) | 3 to 10 Years Warranty | Corsair, Deepcool, Cooler Master, Ant Esports |
| Laptops & Monitors | 1 to 3 Years Brand On-Site | HP, Dell, Lenovo, Asus, Acer, LG, Samsung, BenQ |
| CCTV & Surveillance | 1 to 2 Years Warranty | CP Plus, Hikvision, Dahua |
2. How to Claim Warranty (Simple Steps)
- Option A — Direct Brand Service Center: You can carry the defective component along with your Jijau Computers GST bill to any nearest official brand authorized service center for instant RMA registration.
- Option B — Walk into Jijau Computers: If there is no authorized service center near you, bring the product to our store. We will log the ticket, test the device, ship it to the manufacturer’s regional RMA hub, and provide you with a replacement upon receipt.
- Option C — Laptop On-Site Support: For laptops with On-Site Brand Warranty, you can call the brand toll-free number (HP, Dell, Lenovo, Asus) and a certified brand engineer will visit your home/office directly.
3. What is NOT Covered Under Warranty
- Physical damage, broken pins, burnt ICs, cracked PCB boards, or bent CPU socket pins.
- Liquid spillage, moisture corrosion, insect infestation, or rust.
- Tampered, removed, or illegible serial number stickers / warranty seal labels.
- Damage caused by severe electrical power surges or unauthorized third-party repairs.
4. In-House Chip-Level Repair Warranty
For out-of-warranty laptop motherboard, screen, or GPU chip-level repairs completed at Jijau Computers Service Labs, we provide a 30-Day In-House Testing Warranty on the specific replaced component / repaired circuitry.
Have questions about your warranty or serial number?
Our service desk is active 6 days a week to assist you with RMA tracking and diagnostics.